Privacy Policy
Last updated: January 2025
Information We Collect
We collect information you provide directly to us, such as when you contact us via WhatsApp, phone, or email. This may include your name, phone number, email address, and details about your alteration needs.
How We Use Your Information
We use the information we collect to:
- Provide alteration services and communicate about your orders
- Respond to your inquiries and provide customer support
- Send you updates about your alterations (via WhatsApp or phone)
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Contact Us
If you have any questions about this Privacy Policy, please contact us at shalaleh.ch@gmail.com or 07436 353233.
Cookie Policy
Last updated: January 2025
What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.
How We Use Cookies
We use cookies to:
- Remember your preferences and settings
- Understand how visitors use our website
- Improve our website's performance and functionality
Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete them. However, disabling cookies may affect the functionality of our website.
Third-Party Cookies
We may use third-party services that set their own cookies. These services help us analyze website traffic and improve our services.
Terms of Service
Last updated: January 2025
Service Description
Alterations in Wells provides professional clothing alteration services including hemming, taking in/out, zip replacement, and small repairs. All services are provided by appointment only.
Booking and Appointments
All services are provided by appointment only. Please contact us via WhatsApp, phone, or email to schedule an appointment. We will provide an estimated completion time for your alterations.
Pricing and Payment
Prices are provided on request and are based on the specific work required. Payment is due upon completion of the alterations. We accept cash and bank transfer.
Quality and Satisfaction
We strive to provide high-quality alterations. If you are not satisfied with the work, please contact us within 7 days of collection to discuss any concerns.
Limitation of Liability
While we take great care with all items, we cannot be held responsible for damage to garments that are already in poor condition or for items not collected within 30 days of completion.
Contact Information
For any questions about these terms, please contact us at shalaleh.ch@gmail.com or 07436 353233.